Cancellation, transfer, and refund policy
RRANZ understands there are many reasons why participants may need to cancel or transfer their participation in our courses. Unfortunately, it may not be possible for your place on the programme to be filled by another participant at short notice, resulting in costs that cannot be recouped. Student fees are the only source of funding for the RRANZ programme.
The following cancellation, transfer, and refund policy applies:
Online courses (Leadership Part One, Masterclasses)
- 30 days or more before the course starts – $50.00 administration fee.
- 8-29 days before the course starts – 50% of the course fee.
- 1-7 days before the course starts – 100% of the course fee.
In person courses (Managing in an Coordination Centre, Leadership Part Two, Function courses, Masterclasses)
- 42 days (6 weeks) or more before the course starts – $200 administration fee.
- 15-41 days before the course starts – 75% of the course fee.
- 1-14 days before the course starts – 100% of the course fee.
Requests for consideration of special circumstances can be made to information@rranz.org.nz.
In the event of a regional or national state of emergency, RRANZ will likely cancel any scheduled courses.
Courses are run subject to a minimum enrolment number.