Response and Recovery leadership 

 masterclass series 

Join us for these highly interactive virtual masterclasses to build your knowledge and capabilities as an emergency management leader.

Fee increase From 1 July 2024

Please note that from 1 July, all masterclasses will be $450 (excl. GST)  per course. (RRANZ alumni are eligible for a 5% fee discount).

If you are considering a course this year, enrol by 30 June 2024 to secure the current course fees.

These practical evidence-based sessions will be of benefit to individuals across the sector who want to learn new tools to improve their capabilities and those of their team to best meet their obligations and accountabilities as a leader in an emergency management setting.

The content complements the RRANZ Part One and Part Two courses.

  • Each masterclass will run over two sequential days as two 3-hour sessions.
  • Pricing: $425 (exl GST) per Masterclass. (includes all course materials).
    RRANZ Alumni and IAEM members receive a 5% discount.

What our participants say ...

It was great that the presenters could relate the course material back to real-life examples and decisions and used actual interviews that reinforced the subject matter.

I found the course really informative.

I understood the tools presented and could relate all the material back to my recent experiences during COVID. The exercises were relevant and invoked fantastic group discussion.

The course helped me to reflect on the way I operate as a person/colleague/leader through cleaver team tasks and shared insights.

A great course with excellent content and facilitators with good subject knowledge. I would recommend this course to emergency management officers as part of their professional development.

The course gave a great foundation for running debriefs.

It was well run, clearly presented and the material was relevant and practical. It provided both reassurance for my previous efforts and useful insights on how to make them even better.

Facilitating successful debriefs


Learn new strategies and techniques to develop your capability to facilitate an effective debrief.


Who should attend?
  • Anyone responsible for conducting hot debriefs during an event and/or post event-reviews.
  • Those involved with organisational learning and development for emergency operations.
What will I learn?
  • How to prepare, build, and conduct a debrief.
  • Strategies to ensure participants are actively engaged in the process.
  • How to make debriefs challenging and create a safe learning environment.
  • How to use effective techniques (and avoid some common ineffective ones).
  • Skills to overcome potential barriers that inhibit learning.
  • Strategies to facilitate discussions of different perspectives to support lessons management characterised by mutual understanding.
  • How to link debriefs to organisational learning.

Christine Owen and Cameron Scott


Upcoming courses

21 and 22 November 2024, 10am - 1pm

Response and recovery decision-making under pressure

Learn how to build individual and team capability to make decisions under high pressure, stress, and uncertainty.


Who should attend?

Leaders who make decisions in high-pressure environments and who are interested in improving their decision-making and that of their team.


What will I learn?
  • The impacts of stress, time compression, and uncertainty on individual and group decision-making.
  • The neuroscience of decision-making.
  • Elements that enhance or erode effectiveness in decision-making.
  • How to manage sense-making, situational awareness and cognitive bias.
  • How to facilitate authorising environments to enhance team capability.

Christine Owen and David Parsons


Upcoming courses

18 and 19 June 2024, 10am-1pm

12 and 13 Nov 2024, 10am-1pm

Leading in a multi-agency response and recovery environment

Enhance your capability to mobilise and manage high functioning teams to operate effectively in disaster, crisis, and adversity.


Who should attend?

Anyone responsible for managing teams in emergency operations.


What will I learn?
  • How to build and develop strategies to launch, cultivate, and integrate teams to maximise capability and deliver results in high-consequence environments.
  • The core elements that can enable or undermine multi-disciplinary team effectiveness.
  • How to diagnose and resolve dysfunctions in teamwork.
  • How to identify networks between interdependent teams in an emergency management context to enable effective coordination through influence.
  • Strategies for facilitating team learning for continuous improvement.

Christine Owen and David Parsons


Upcoming courses

3 and 4 December 2024, 10am-1pm


David Parsons, Dr. Christine Owen, and Cameron Scott bring their extensive evidence/practice-based expertise to deliver a highly interactive, engaging, and valued masterclass.

Dave Parsons

David Parsons

David has considerable emergency management experience in a number of emergency management roles in emergency services organisations and the corporate sectors. His specialist expertise is in emergency response management, crisis decision making, exercise management, lessons learned, organisational resilience.

He works with organisations including critical infrastructure, public safety, and health. David has extensive involvement in providing emergency management professional development at Diploma and Degree levels in Australia and New Zealand. His specialty area of interest is in the neuroscience of decision-making and multiagency leadership.

Christine Owen

Christine Owen

Christine is an organisational behaviour and learning researcher with over 25 years’ experience in investigating decision-making, teamwork, coordination, organisational culture and change in safety-critical environments. She has been engaged by industry in a number of practitioner reviews and evaluations of major emergency events.

Christine conducts research into high consequence decision-making, leadership, teamwork, and collaboration in domains including aviation, medicine, emergency management, and public safety. She is passionate about transforming research evidence into practice to improve working lives.


Cameron Scott

Cameron has considerable experience in a number of emergency management roles in state and federal government, including the Department of Economic Development, Jobs, Transport and Resources in Victoria and the Australian Emergency Management Institute within Emergency Management Australia.

Cameron is the National Network Emergency Manager at the National Broadband Network (nbn), where he is responsible for controlling and coordinating the response to emergencies. He is also responsible for developing and maintaining relationships with emergency management agencies across the country as well as the development of emergency management capability including planning, training and exercising. Cameron represents nbn on the national Communications Sector Trusted Information Sharing Network (TISN).

Cancellation, transfer, and refund policy

RRANZ understands there are many reasons why participants may need to cancel or transfer their participation in our courses. Unfortunately, it may not be possible for your place on the programme to be filled by another participant at short notice, resulting in costs that cannot be recouped. Student fees are the only source of funding for the RRANZ programme.

The following cancellation, transfer, and refund policy applies:

  • 30 days or more before the course starts – $50.00 administration fee.
  • 8-29 days before the course starts – 50% of the course fee.
  • 1-7 days before the course starts – 100% of the course fee.

Requests for consideration of special circumstances can be made to

In the event of a regional or national state of emergency, RRANZ will likely cancel any scheduled courses.

All courses are subject to a minimum enrolment number.

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