September 2020 Newsletter

Kia ora koutou

Welcome to our first RRANZ newsletter. We promise to keep them short and not too frequent, with only carefully selected articles relevant to our sector.

Newmarch House Inquiry Report

In Australia, a report has been released detailing the lessons learned following the death of 19 residents from COVID-19 in a Sydney aged care facility. The lessons cover healthcare and response leadership issues.
Some key findings were:

  • Emergency response and inter-agency operations were characterised by a lack of clarity in the relationships and hierarchy.
  • Leadership and management were generally invisible to external parties interacting with them.
  • Communication was an issue for families and support agencies.
  • The need to replace staff should have been anticipated.

Read the full report

Four skills to make the world better after COVID-19

In a recent article, the World Economic Forum suggested that we need to change the way we make decisions and become more knowledgeable about the future. With conventional approaches no longer sufficient, the skills we need are:

  • futures literacy,
  • systems thinking,
  • anticipation, and
  • strategic foresight.

In our Leadership Development Programme we are reviewing our course to ensure that participants are ready for the new normal after COVID-19. Many of these skills highlighted in this article are being embedded in our programme.

Read the World Economic Forum article

Facility re-entry plans

As an example of what a plan may look like for a large organisation, have a look at this plan a Canadian tertiary education facility has created for guidance on re-opening a building that has been closed due to a COVID-19 lockdown. There is more to it than you may think!

Download the plan (PDF)

Staying well

Check out and share some useful tips from the New Zealand Institute of Wellbeing and Resilience.

Real-time Resilience Strategies for Coping with Coronavirus

Spaces available in upcoming RRANZ courses

There are limited spaces available for the Part One online course commencing 5 October and the Part Two face-to-face course commencing 23 November.
Register now


Many thanks for the roles you are playing in managing New Zealand and Australia’s response to our current global crisis.

Ngā Mihi Maioha
The RRANZ team

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